|The inviting exterior of Tiffany’s Diner fronting Howard Avenue.|
All photos by: Melissa Arditti
|The interior of Tiffany’s is inviting and tastefully decorated, augmented with the namesake lights.|
Photo by Melissa Arditti
There are always exceptions of course, but most of the time, people are not inherently out to get you and will kindly accept an apology and some sort of incentive. Word-of-mouth travels faster than any other means of communication so, if you don’t intend to train your staff well, be prepared to have a for lease sign ready when patrons no longer visit your establishment.
I am so impressed when an owner goes out of their way to make things right. This is exactly what occurred after the owner Kelley McDermid of Tiffany’s found out that my boyfriend, Bill Nuvo, and his daughter were unsatisfied with their experience.
Being absent due to illness that day, she was only going by what Bill recalled, but still treated him with the utmost respect. The issues were dealt with – mainly the waitress’ complete inattentiveness the entire time and a pea meal bacon disappearance and she insisted on breakfast on the house next time we were all available.
Instead of making excuses, that would obviously not win anyone back for another meal, she was genuinely interested in a second shot. I have to give props for that kind of customer service as it was the complete opposite of a previous restaurant, we had visited as first timers. We received a lack-lustre response from management and, quite frankly, a brush-off with no indication that our business was valued to them. Thus my money is spent elsewhere now.
So, bright-eyed and bushy tailed, we ventured back to Tiffany’s Diner and enjoyed a relaxing and tasty meal with friendly hospitality; exactly what you would think to find when walking into the diner.
Hydration is surely needed in this weather, so big glasses of water and an extra container for refills were set at our table.
|Refreshing ice water. Photo by Melissa Arditti|
|Eggs and bacon with rye toast and fruit compote. Photo by Melissa Arditti|
|Hand-crafted home fries and sausage. Photo by Melissa Arditti|
|The egg sandwich on an English muffin with ham and cheese was devoured shortly after this photo was taken. |
Photo by Melissa Arditti
And I said what about Breakfast at Tiffany’s? She said, “I think I remember the place, and as I recall, I think, we all kinda liked it.” And for breakfast, “Well, that’s the one place we’ve got.” (song lyrics adjusted from the original hit Breakfast at Tiffany’s by Deep Blue Something)
For more information, visit Tiffany’s Diner on Facebook.
Update: Sadly, no longer in business!